Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

There are no delivery charges, Your order will be delivered at your door via Courier, Post office or Post for Free.

Which payment methods are accepted in the Online Shop?

We are currently accepting EFT’s and all major credit cards such as Visa & Master cards.

How long will delivery take?

Delivery will take between between 2-5 weeksdepending on your address.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will dispatch the warehouse within 2 working day.

Do I receive an invoice for my order?

Yes, an invoice will be sent to you once the order is placed and paid for.

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